The American Red Cross

 
 

Services to Armed Forces (SAF)

The American Red Cross provides basic humanitarian services to members of the Armed Forces, their families and veterans during peacetime and conflict - at home, around the world and on ships at sea.

Today's Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross sends communications on behalf of family members who are facing emergencies or other important events to members of the U.S. Armed Forces serving all over the world. These communications are delivered around-the-clock, 7 days a week, 365 days a year.

Emergency Communications

SAF workers can relay information about births of children, serious illnesses or deaths of family members and other emergency situations. Red Cross emergency messages provide military personnel and their commanders with fast, reliable, verified information to help them make decisions regarding leave. When calling the Red Cross to request an emergency message be sent, it is helpful to have the following information:

  • Full name
  • Rank/rating
  • Branch of service
  • Social Security number
  • Date of birth
  • Military address

Emergency Financial Assistance

The Red Cross works with military aid societies (Army Emergency Relief, Navy Marine Corps Relief Society, Air Force Aid Society and the Coast Guard Mutual Assistance). This partnership helps provide financial assistance for urgent needs. Referrals to specialized sources of help are also available to service members and their families.

Humanitarian Reassignment and Hardship Discharge

If a hardship exists within a service family AFES workers can obtain verification of the situation for the service member who can then make a decision on whether to request either a humanitarian reassignment closer to home or hardship discharge. The AFES worker can help the family to understand the procedures and documentation needed. Decisions on these applications are made by military authorities.

Veterans

The Red Cross can provide a link for assistance and information to veterans through the Department of Veterans Affairs.

Information and Helpful Guides

The Red Cross is also a source of counseling, information, referrals and other social services to military families.

Deployment Tips
Get to Know Us Before You Need Us- English
Get to Know Us Before You Need Us- Spanish
Welcome Home Guide to a Healthy Family Reunion- English
Welcome Home Guide to a Healthy Family Reunion- Spanish

If you have a military emergency or require any of these services, and live in either Outagamie County or the Town of Harrison in Calumet County, please call the Outagamie Chapter of the American Red Cross: 920-733-4481 or toll free 1-800-856-3667.

HIPPA Information